Terms of Service

Legal name: Vloxarinshyx

Registered address: Geldersekade 84-A, 1012 BL Amsterdam, Netherlands

Customer service: supportcenter@vloxarinshyx.world · +31 20 624 0445

Website: https://vloxarinshyx.world/

Version: 1.0 · Effective date: 24 March 2025 · Governing law: Netherlands · Language: English

These Terms of Service (“Terms”) govern access to and use of the website vloxarinshyx.world and any related ordering process for the Vigorance food supplement. By browsing, submitting an order request, or contacting us, you agree to these Terms and to our Privacy Policy and Cookie Policy, which are incorporated by reference.

1. Definitions

“Product” means the Vigorance food supplement and related packaging as described on the website at the time of ordering.

“Consumer” means a natural person acting for purposes outside their trade, business, craft, or profession within the meaning of EU consumer law.

“Business customer” means a customer purchasing for professional purposes where contractually identified.

2. Informational nature of the website

Content on this website is provided for general information about the Product. It does not constitute medical, nutritional, or therapeutic advice. Food supplements are not substitutes for a varied diet or a healthy lifestyle. If you have medical questions, contact a qualified professional.

3. Eligibility and account integrity

You must be at least eighteen years old to place an order. You confirm that information you provide is accurate and complete. We may refuse or cancel orders where fraud risk, stock limitations, regulatory constraints, or manifest errors are detected.

4. Product presentation and availability

We aim to display current information about ingredients, pricing, and stock. Minor packaging changes may occur when suppliers update materials; such changes do not affect the substantive composition unless stated. If an item is unavailable after you submit a request, we will inform you and, where payment was captured, refund without undue delay.

5. Prices, taxes, and currency

Prices are shown in euros (€) including VAT at the applicable Dutch rate for business-to-consumer sales within the Netherlands unless stated otherwise at checkout. For cross-border sales, VAT rules depend on destination and customer type; the checkout summary shows the tax treatment applied to your transaction.

Delivery costs appear before you confirm the order. Promotional prices indicate any time limits communicated on the site.

6. Order process and contract formation

Product listings are invitations to treat. When you submit an order request through the website form, you make an offer. A contract is formed when we send an order confirmation email or otherwise expressly accept your offer. Until acceptance, we may decline orders at our reasonable discretion.

7. Payment

We accept payment methods shown during checkout. Payment processing may be handled by regulated payment service providers under their terms. You authorise us and our processors to charge the selected payment instrument for the total amount due.

8. Delivery and risk

Delivery timelines are estimates and depend on carriers. Risk of loss passes to you upon delivery to the address indicated, except where mandatory consumer law provides otherwise. You must inspect parcels promptly and report visible damage to the carrier and to us.

9. Right of withdrawal for consumers

If you qualify as a Consumer purchasing remotely, you may have a fourteen-day withdrawal right under EU Directive 2011/83/EU as implemented in Dutch law, subject to exceptions for sealed goods that are not suitable for return due to health protection or hygiene reasons if opened after delivery. Detailed instructions appear in our Return Policy.

10. Legal guarantee

Consumers benefit from the statutory conformity guarantee under Dutch law. If the Product is defective, you may be entitled to repair, replacement, price reduction, or contract termination depending on circumstances. Business customers receive remedies as agreed in separate commercial terms where applicable.

11. Limitation of liability

To the fullest extent permitted by mandatory law, we are not liable for indirect, incidental, or consequential damages, including lost profits, except in cases of intent or gross negligence. Our aggregate liability arising from any single order is limited to the amount paid for that order unless a stricter limit is prohibited.

Nothing in these Terms excludes liability for death or personal injury caused by negligence where such exclusion is unlawful.

12. Intellectual property

All website content, trademarks, and product presentation materials are owned by Vloxarinshyx or licensors. You may not copy, scrape, or reuse content without prior written consent, except for temporary caching necessary to browse.

13. Prohibited conduct

You must not misuse the site, attempt unauthorised access, distribute malware, interfere with security, or use automated systems in a way that imposes unreasonable load. We may suspend access when misuse is suspected.

14. Force majeure

We are not liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, labour disputes, failures of public infrastructure, or supplier insolvency, provided we use reasonable efforts to mitigate impact.

15. Complaints and dispute resolution

Contact supportcenter@vloxarinshyx.world for informal resolution. Consumers may use the European Online Dispute Resolution platform published by the European Commission. We are not obliged to participate in alternative dispute resolution before a specific body but will consider good-faith proposals.

16. Changes to the Terms

We may update these Terms to reflect legal or commercial changes. The version date will change. For ongoing contracts, material adverse changes will be communicated where required by law.

17. Severability

If any provision is held invalid, the remainder remains in effect. The invalid provision will be replaced by a valid provision closest to the original intent.

18. Applicable consumer information

We comply with information duties under Articles 6:227b–6:227c of the Dutch Civil Code for distance contracts, including identity, main characteristics of goods, total price, payment and delivery arrangements, and the existence of a withdrawal right where applicable.

19. Competent courts and venue

Unless mandatory consumer law grants you the right to bring proceedings in your place of residence, non-exclusive jurisdiction lies with the courts of Amsterdam, the Netherlands, for disputes above the small claims threshold. Consumers may also use the European small claims procedure where criteria are met.

20. Contact

Vloxarinshyx · Geldersekade 84-A · 1012 BL Amsterdam · Netherlands · supportcenter@vloxarinshyx.world · +31 20 624 0445